Customer service should be number 1!

The number 1 marketing tool to people that bought from you is customer service, hands down. If you skimp out on that you will never realise upsells, repeat sales or even downsales.

 

When you are a seller your chief task is to sell. Your second task is to give a legendary customer service experience that will have them singing you to their friends and loved ones. Your third task is to sell them again, hopefully something else.

 

I have seen people being sold the most absolute nonsense but because of customer service that is great to work with they keep buying. I sometimes want to shout, “Don’t buy that, its crap.” But I keep quiet because I might get lynched.

 

So dear reader, please go sort out your customer service response times and manner. Test them, get feedback from your customers and improve on some of their constructive suggestions.

 

So, please comment if you feel inspired and if you want to pick a bone with my customer service (be nice)

;)

Get Your Free Alex Jeffreys List Building Report!

I have finally finished the Report!!

You will find it at www.ListBuildingwithAlex.org 

It takes no complex effort to build a mailing list of loyal customers. It usually takes a little bit of creativity guided by a coach who knows what they are doing.

Alex Jeffreys is such coach and he has released his Listbuilding tactics for you to learn from and use in your particular business online and offline.

Alex Jeffreys has been personally making 4 to 5 figures per month since personal guidance by Mike Filsaime and Rich Schefren (Two very successful online marketers). His List Building tactics are very helpful in this current economic enviroment.

So please go to www.ListBuildingwithAlex.org and grab the free pdf report for yourself. Please read and apply the knowledge contained in it. Online videos of chapters also available at small cost.

Please let me know what you think in the comments.

 

Super-affiliate tools that will make 2009 beter?

Some of my internet marketing subscribers would like tools to help them become beter affiliates than their competitors.

I found that bonus ebooks and working software provides the best incentive to sign ups and purchases in the internet marketing niche.

BUT, you can’t just give away other marketers products without risking legal problems. This is where resale rights can help. Having resale rights to great products can help stimulate customers who are just not sure to buy from you or your competitor.

Imagine everyone selling the same product and people flocking to you instead of your competitors.

I am also a member of Affiliate Landmine since 2007(run by Russell Bronson who helps Affiliate marketers achieve phenomenal and sustainable success) and every month he releases a great product with resale rights to his members.

You can read more about his exclusive membership when you click here.

I am always striving to help you achieve marketing excellence.

Thats it.
Enjoy your day.

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