Yesterday while watching the movie Akeelah and the Bee I came across one of the greatest quotes in my life and I believe that you should carefully read it too. 

It is a quote by Marianne Williamson for her book A Return to Love: Reflections on the Principles of

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, Who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you not to be? You are a child of God. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine, as children do. We were born to make manifest the glory of God that is within us. It’s not just in some of us; it’s in everyone. And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.”

I certainly had a light bulb moment. 2009 does not seem intimidating at all after reflecting on the quote above. I hope you enjoy reading the quote and making 2009 your best year ever.

I found Marianne’s book at Amazon for under $10.

Have a great day.

The number 1 marketing tool to people that bought from you is customer service, hands down. If you skimp out on that you will never realise upsells, repeat sales or even downsales.

When you are a seller your chief task is to sell. Your second task is to give a legendary customer service experience that will have them singing you to their friends and loved ones. Your third task is to sell them again, hopefully something else.

I have seen people being sold the most absolute nonsense but because of customer service that is great to work with they keep buying. I sometimes want to shout, “Don’t buy that, its crap.” But I keep quiet because I might get lynched.

So dear reader, please go sort out your customer service response times and manner. Test them, get feedback from your customers and improve on some of their constructive suggestions.

So, please comment if you feel inspired and if you want to pick a bone with my customer service (be nice)

I have finally finished the Report!!

You will find it at www.ListBuildingwithAlex.org 

It takes no complex effort to build a mailing list of loyal customers. It usually takes a little bit of creativity guided by a coach who knows what they are doing.

Alex Jeffreys is such coach and he has released his Listbuilding tactics for you to learn from and use in your particular business online and offline.

Alex Jeffreys has been personally making 4 to 5 figures per month since personal guidance by Mike Filsaime and Rich Schefren (Two very successful online marketers). His List Building tactics are very helpful in this current economic enviroment.

So please go to www.ListBuildingwithAlex.org and grab the free pdf report for yourself. Please read and apply the knowledge contained in it. Online videos of chapters also available at small cost.

Please let me know what you think in the comments.